Guest Experience Reservations Pro

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Abu Dhabi is seeking a Reservations Agent. You will be responsible for providing excellent customer service, converting inquiries into business, and managing reservations efficiently. Ideal candidates will have a passion for customer service, strong communication skills, and previous experience in aReservations environment is advantageous. Join a team dedicated to delivering remarkable hospitality experiences.

Qualifications

• Passion for delivering great customer service.
• Experience in a Reservations environment preferred.

Responsibilities

• Serve as the main contact for room reservations.
• Offer excellent customer service options.
• Convert inquiries into contracted business.
• Respond positively to sales inquiries.

Skills

Customer service

Professional telephone manner

Communication skills

Administration skills

Organizational skills

Intermediate computer proficiency

Education

Tertiary qualifications or collegiate-level degree

Job description

A leading global hospitality company in Abu Dhabi is seeking a Reservations Agent. You will be responsible for providing excellent customer service, converting inquiries into business, and managing reservations efficiently. Ideal candidates will have a passion for customer service, strong communication skills, and previous experience in aReservations environment is advantageous. Join a team dedicated to delivering remarkable hospitality experiences.