Guest Experience Lead - Concierge

Marriott Hotels Resorts; Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hotel chain is seeking a Manager to respond effectively to guest needs and ensure satisfaction. In this role, the candidate will be responsible for providing information about amenities and handling guest requests. A high school diploma or G.E.D. is required, and no previous experience is necessary. This position emphasizes the importance of professional appearance and communication skills, as well as teamwork in maintaining service quality.

Qualifications

• No related work experience.
• No supervisory experience.
• No specific license or certification required.

Responsibilities

• Respond to guest requests and special arrangements.
• Provide information about the property and amenities.
• Monitor the lounge for guest needs and safety.
• Maintain confidentiality of proprietary information.

Education

High school diploma or G.E.D. equivalent

Job description

A global hotel chain is seeking a Manager to respond effectively to guest needs and ensure satisfaction. In this role, the candidate will be responsible for providing information about amenities and handling guest requests. A high school diploma or G.E.D. is required, and no previous experience is necessary. This position emphasizes the importance of professional appearance and communication skills, as well as teamwork in maintaining service quality.