Guest Experience Host: Warm Welcome & Seamless Seating

مجموعة قرقاش; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading restaurant group in Dubai is seeking a Host/Hostess to provide a warm welcome to guests and manage seating arrangements. The ideal candidate will have experience in a fine dining setting and excellent customer service skills. Responsibilities include greeting guests, managing reservations, and ensuring a positive dining experience. This role is pivotal in creating a welcoming atmosphere at the restaurant.

Qualifications

• Proven experience as a Restaurant Host/Hostess or in a customer service role within the hospitality industry.
• Fine Dining restaurant experience is preferred.

Responsibilities

• Greet guests and assist with seating arrangements.
• Manage the waiting list and provide updates to guests.
• Maintain a professional and courteous demeanor.
• Provide information about the restaurant and assist with menu queries.
• Handle guest inquiries and complaints promptly.

Skills

Customer service

Communication skills

Organisational skills

Job description

A leading restaurant group in Dubai is seeking a Host/Hostess to provide a warm welcome to guests and manage seating arrangements. The ideal candidate will have experience in a fine dining setting and excellent customer service skills. Responsibilities include greeting guests, managing reservations, and ensuring a positive dining experience. This role is pivotal in creating a welcoming atmosphere at the restaurant.