Guest Experience Host: Warm Welcome & Menu Knowledge

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hotel in Dubai is seeking a Hostess to extend a warm welcome to guests and ensure a satisfactory experience. The successful candidate will assist guests, manage queries, and maintain high grooming standards. A degree in a relevant area and experience in Food and Beverage are advantageous. This role emphasizes good communication and customer service skills within a vibrant team environment.

Qualifications

• Good communication skills (oral and written).
• Committed to delivering high levels of customer service.
• Flexibility to respond to a range of different work situations.

Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure knowledge of menu and all products.
• Practice Hilton Grooming standards.

Skills

Good communication skills

Committed to delivering high levels of customer service

Flexibility to respond to different work situations

Ability to work on your own or in teams

Education

Degree in relevant area

Job description

A prominent hotel in Dubai is seeking a Hostess to extend a warm welcome to guests and ensure a satisfactory experience. The successful candidate will assist guests, manage queries, and maintain high grooming standards. A degree in a relevant area and experience in Food and Beverage are advantageous. This role emphasizes good communication and customer service skills within a vibrant team environment.