Guest Experience Host – Evenings & Weekends

Daikan Hospitality Group; Abu Dhabi Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier Japanese cuisine restaurant in Al Ain is seeking a warm and welcoming Hostess to join their dynamic team. As the first point of contact for guests, you will ensure a positive atmosphere and manage seating operations. The ideal candidate has previous experience in customer service, strong communication skills, and a positive attitude. Flexibility in working hours and a commitment to providing excellent service are essential.

Qualifications

• Previous experience as a hostess or in a similar customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.
• Positive attitude and a friendly demeanor.
• Proficient in managing reservations and waitlists.
• Flexibility to work evenings, weekends, and holidays.
• Team player with a commitment to providing excellent guest service.

Responsibilities

• Greet and welcome guests with a friendly demeanor.
• Manage reservations and walk-in guests.
• Provide information about daily specials and menu offerings.
• Address guest inquiries and concerns promptly.
• Work closely with waitstaff and kitchen team.
• Keep the host station and dining areas tidy.
• Adhere to health and safety regulations.

Skills

Strong communication skills

Customer service experience

Ability to multitask

Positive attitude

Job description

A premier Japanese cuisine restaurant in Al Ain is seeking a warm and welcoming Hostess to join their dynamic team. As the first point of contact for guests, you will ensure a positive atmosphere and manage seating operations. The ideal candidate has previous experience in customer service, strong communication skills, and a positive attitude. Flexibility in working hours and a commitment to providing excellent service are essential.