Guest Experience Expert – Craft Memorable Stays

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A major international hospitality group is seeking a Guest Experience Expert to enhance guest satisfaction. You will be responsible for delivering memorable experiences, handling guest requests, and ensuring that all operations align with company standards. No prior experience is required, but a high school diploma or equivalent is necessary. This role promotes a professional work environment and continuous guest interaction.

Qualifications

• Must be able to create a safe work environment and follow company policies.
• Ability to maintain confidentiality and protect company assets.
• Professional appearance and communications are required.

Responsibilities

• Deliver a range of services that enhance guest experiences.
• Process operational needs and address guest requests.
• Handle transactions and provide local area highlights.

Education

High school diploma or G.E.D. equivalent

Job description

A major international hospitality group is seeking a Guest Experience Expert to enhance guest satisfaction. You will be responsible for delivering memorable experiences, handling guest requests, and ensuring that all operations align with company standards. No prior experience is required, but a high school diploma or equivalent is necessary. This role promotes a professional work environment and continuous guest interaction.