Guest Experience Concierge | Front Office Pro

Rotana Hotels; Ras Al Khaimah; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading hotel chain in Ras al-Khaimah is looking for passionate Front Office professionals to provide outstanding customer service. Responsibilities include welcoming guests, maintaining effective communication with departments, and managing guest inquiries. Ideal candidates will have a diploma in hospitality and excellent English communication skills, alongside a proactive attitude. Join a dynamic environment where positive and driven individuals thrive.

Qualifications

• Candidates should ideally have a diploma in hospitality or vocational training in concierge.
• Good English communication skills and strong interpersonal abilities are essential.

Responsibilities

• Receive guests in a professional and friendly manner.
• Ensure smooth service delivery through effective communication with departments.
• Maintain knowledge of hotel and local services.
• Handle guest luggage and messages professionally.

Skills

Good English communication skills

Strong interpersonal abilities

Customer focus

Education

Diploma in hospitality

Job description

A leading hotel chain in Ras al-Khaimah is looking for passionate Front Office professionals to provide outstanding customer service. Responsibilities include welcoming guests, maintaining effective communication with departments, and managing guest inquiries. Ideal candidates will have a diploma in hospitality and excellent English communication skills, alongside a proactive attitude. Join a dynamic environment where positive and driven individuals thrive.