Guest Experience Concierge – Front Desk

FAIRMONT; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Front Office Receptionist to provide excellent service and manage guest check-ins and check-outs. Applicants should have proven experience in hospitality, strong communication skills, and a professional demeanor. The role involves resolving guest complaints and ensuring a welcoming atmosphere. Opportunities for career growth and employee benefits offered.

Benefits

Employee benefit card with discounted rates

Learning programs through our Academies

Opportunities for talent development

Qualifications

• Must have a proven work experience in a similar role.
• Professional attitude and appearance are essential.
• Strong communication skills in both written and verbal forms.

Responsibilities

• Provide personalized and courteous service to guests.
• Handle guest check-ins and check-outs efficiently.
• Resolve guest complaints and ensure follow-up.

Skills

Proven work experience as a Receptionist

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive

Excellent organizational skills

Multitasking and time-management skills

Preferably German speaker

Job description

A leading hotel chain in Dubai is seeking a Front Office Receptionist to provide excellent service and manage guest check-ins and check-outs. Applicants should have proven experience in hospitality, strong communication skills, and a professional demeanor. The role involves resolving guest complaints and ensuring a welcoming atmosphere. Opportunities for career growth and employee benefits offered.