Guest Experience Concierge

Aloft; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A contemporary hotel brand in Dubai is seeking a Guest Experience Expert to provide a unique and memorable experience for guests. Responsibilities include assisting guests with requests and ensuring service excellence throughout their stay. No prior experience is required; however, a high school diploma or equivalent is necessary. Candidates should be confident, communicate professionally, and be able to perform physical tasks. This role offers a dynamic work environment where personal expression is encouraged, part of a global team with Marriott International.

Qualifications

• Ability to create a safe work environment and follow company policies.
• Must maintain confidentiality and uphold quality standards.
• Physical ability to move, lift, carry, push, and pull objects.

Responsibilities

• Deliver a memorable guest experience through operational support.
• Assist guests with requests and transportation of luggage.
• Maintain professional appearance and communications.

Education

High school diploma or G.E.D. equivalent

Job description

A contemporary hotel brand in Dubai is seeking a Guest Experience Expert to provide a unique and memorable experience for guests. Responsibilities include assisting guests with requests and ensuring service excellence throughout their stay. No prior experience is required; however, a high school diploma or equivalent is necessary. Candidates should be confident, communicate professionally, and be able to perform physical tasks. This role offers a dynamic work environment where personal expression is encouraged, part of a global team with Marriott International.