Guest Experience Ambassador, Housekeeping

Fairmont; Dubai; On-site; AED 33,000 - 60,000; Full time

Benefits offered by this job

Visa assistance

Flights and accommodation

Job summary

Fairmont Dubai is seeking a Hospitality professional to join our Housekeeping team. Reporting to the Housekeeping Manager, you will help deliver memorable guest experiences by maintaining clean guest rooms and public areas to hotel standards.

You must be English proficient, flexible with hours, and a strong team player ready to participate in daily briefings, safety policies, and hotel procedures. Visa, flights and accommodation are available for successful applicants.

Qualifications

• Must possess outstanding Guest service skills, professional presentation and sophisticated verbal and written communication skills.
• Must be Guest-oriented, have a vibrant personality, possess strong initiative with observational skills & attention to details.
• Proficient in English language (verbal and written) with a second or third language as an asset.
• Must be able to handle a multitude of tasks in an intense, ever changing environment. Must be flexible in terms of working hours, and able to work with little or no supervision.
• Must be a strong team player with departmental cooperation

Responsibilities

• Ambassador of Fairmont Dubai by providing memorable Guest experiences.
• Responsible for the daily section assignment in cleaning Guest rooms and public areas to hotel standard.
• Monitor daily operating supplies of their floor pantry, including chemicals, linens, amenities and Guest room stationary items.
• Report for duty punctually; wearing the correct uniform as stated in the Uniform and Grooming Policy of the Hotel.
• Responsible for personal appearance and hygiene is to hotel standard.
• Attend daily briefing in Housekeeping office conducted by the Department Leaders.
• Ensure key control procedures and adheres to Hotel’s policies with regards to security.
• Report observations, requests & inquiries, and Guest concerns to Floor Supervisor or Office Coordinator.
• Performs other additional duties and special projects at the direction of Housekeeping Leaders.
• Follow Occupational Health & Safety regulations.
• Ensure adherence to Fairmont’s Code of Ethics.

Skills

Guest service

English proficiency

Team player

Attention to detail

Multitasking

Job description

Fairmont Dubai is seeking a Hospitality professional to join our Housekeeping team. Reporting to the Housekeeping Manager, you will help deliver memorable guest experiences by maintaining clean guest rooms and public areas to hotel standards.

You must be English proficient, flexible with hours, and a strong team player ready to participate in daily briefings, safety policies, and hotel procedures. Visa, flights and accommodation are available for successful applicants.