Guest Experience Agent - Luxury Hospitality, Remote Location

Minor International; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand is seeking a professional to interact warmly with guests and ensure a positive experience at their hotel. Responsibilities include providing information about hotel services and local attractions, coordinating with departments for guest satisfaction, and maintaining guest interaction records. Ideal candidates will have strong communication skills and a customer-focused attitude.

Qualifications

• Must be able to read and write in English.
• Must have strong interpersonal and communication skills.
• Must maintain a professional appearance and customer-focused attitude.

Responsibilities

• Interact with guests warmly and professionally.
• Welcome and meet guests for a positive first impression.
• Engage with guests to understand their needs.
• Provide detailed information about hotel facilities and promotions.
• Coordinate with other departments for guest satisfaction.
• Maintain accurate records of guest interactions.

Skills

Interpersonal skills

Communication skills

Fluency in English

Education

Graduate

Job description

A luxury hospitality brand is seeking a professional to interact warmly with guests and ensure a positive experience at their hotel. Responsibilities include providing information about hotel services and local attractions, coordinating with departments for guest satisfaction, and maintaining guest interaction records. Ideal candidates will have strong communication skills and a customer-focused attitude.