Guest-Centric Housekeeping Floor Supervisor

Hilton; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Hilton is seeking a Housekeeping Floor Supervisor to lead the housekeeping team and uphold the highest cleanliness standards across guest areas. You will train and schedule staff, inspect rooms and corridors, and ensure maintenance issues are promptly addressed to preserve a welcoming environment.

You will also manage cleaning schedules for deep-cleaning initiatives, monitor inventory, and coordinate VIP guest requests to elevate the guest experience.

Responsibilities

• Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms
• Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met
• Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns
• Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives
• Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment
• Delight our guests: Ensure excellent service, including VIP and special guest requests

Job description

Hilton is seeking a Housekeeping Floor Supervisor to lead the housekeeping team and uphold the highest cleanliness standards across guest areas. You will train and schedule staff, inspect rooms and corridors, and ensure maintenance issues are promptly addressed to preserve a welcoming environment.

You will also manage cleaning schedules for deep-cleaning initiatives, monitor inventory, and coordinate VIP guest requests to elevate the guest experience.