Guest Arrival Experience Specialist

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Guest Arrival Expert to ensure guests have a memorable experience upon arrival and departure. This role requires delivering excellent customer service while processing requests and maintaining a professional environment. Ideal candidates have a high school diploma and a passion for guest relations. The position is full-time with opportunities for growth.

Qualifications

• Experience in providing excellent customer service.
• Ability to follow safety protocols and company policies.
• Strong communication and interpersonal skills.

Responsibilities

• Guide guests through their arrival and departure experiences.
• Process operational needs and address guest requests.
• Maintain a safe and professional workplace.

Skills

Customer service

Problem-solving

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company in Dubai is seeking a Guest Arrival Expert to ensure guests have a memorable experience upon arrival and departure. This role requires delivering excellent customer service while processing requests and maintaining a professional environment. Ideal candidates have a high school diploma and a passion for guest relations. The position is full-time with opportunities for growth.