GTS Services Analyst, Trade (UAE National) - Al Ain

HSBC; Al Ain; On-site; AED 60,000 - 120,000; Full time

Job summary

HSBC is seeking a UAE National for the Global Trade Solutions Center of Excellence in Al Ain. You will join the GTS Sales support team, helping prepare deal materials, balance sheet and cash-flow analyses, and deliver insightful client conversations to drive working capital solutions.

The role emphasizes collaboration with IGP and global teams, strict compliance, and understanding client needs across industries.

Qualifications

• Strong verbal and written communication.
• Good analytical skills and ability to read financials.
• Good command of English, both spoken and written.
• Self-motivated with initiative to take on new responsibilities.
• Experience in customer service or banking preferred.
• High accuracy and attention to detail with documentation.
• Ability to identify and resolve customer issues effectively.
• Graduation degree is essential for UAE visa eligibility.

Responsibilities

• Support GTS Sales teams with deals and prepare material for discussions.
• Collaborate with IGP, GTS frontline and global stakeholders.
• Support global GTS teams across multiple industry groups and build expertise.
• Conduct balance sheet and cash flow analyses and assist content prep.
• Identify opportunities to monetize data for better client and colleague experience.
• Ensure compliance with bank policies and deliver under timelines.

Skills

Communication skills

Analytical skills

English proficiency

Attention to detail

Customer service experience

Problem solving

Education

Bachelor's degree

Job description

GTS Services Analyst, Trade (UAE National) - Al Ain

Location: Al Ain, Abu Dhabi, AE, 67770

Brand: HSBC

Area of Interest:

Role Workstyle:

Date: 12 Sept 2026

Some careers shine brighter than others

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential.

HSBC Corporate and Institutional Banking (CIB) is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

HSBC Global Trade Solutions is one of the largest trade services organisations in the world, offering a comprehensive range of forward-thinking supply chain and traditional trade solutions for CIB clients. It has been repeatedly recognised by the industry's most prominent publications and associations in numerous awards for its strength in combining innovation and service excellence with end-to-end client solutions.

We are currently seeking an ambitious UAE National to be part of HSBC within the "Center of Excellence Team" in Global Trade Solutions (GTS) who will be responsible for sales support and will support the delivery of sales content and balance sheet as well as cash flow analysis. The Centre of Excellence team will equip our Sales teams to insights and analytics to have intelligent client conversations and drive working capital solutioning needs.

In this role, you will:

• Support GTS Sales teams with deals for providing optimal working capital solutions to clients; prepare material required to support deal discussions
• Work extensively in an integrated team environment with IGP teams, GTS frontline and other key stakeholders globally
• Support global GTS teams across various industry groups including Institutional Client Group (ICG), TMT, Healthcare, Industrials, Energy, Materials & Power, Consumer, Services etc. and build industry expertise
• Responsible for conducting balance sheet and cash flow analysis in addition to some content preparation when required
• Identify opportunities in commercializing our data to improve client and colleague experience, increase revenue, improve risk management and reduce manual handling of data sourcing & handling
• Ensure strong compliance to bank policies and procedures and deliver against statutory, regulatory and legal obligations within agreed timelines
• Acquire in-depth understanding of client needs and the market, industry and business environment to propose customized working capital solutions for clients

To be successful in the role, you should meet the following requirements:

• Strong verbal and written communication skills, with the ability to convey information clearly and effectively.
• Good analytical skills especially in understanding company financials, economic and industry trends
• Good command of spoken and written English.
• Self-motivated with initiatives to take on new and additional responsibilities
• Previous experience in customer service or a banking environment is preferred but not required.
• High level of accuracy and attention to detail in handling customer documentation at the branch counter and record-keeping.
• Ability to identify and resolve customer issues effectively
• A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)

You'll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.