Graduate Studies Support Officer (Arabic Speaker)

AUE; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading educational institution in Dubai is seeking a Graduate Studies Support Officer to coordinate administrative operations and ensure effective support for graduate students. The ideal candidate will have a Master's Degree, 3-4 years of relevant experience, bilingual communication skills, and strong organizational capabilities. Responsibilities include overseeing operations, assisting students with compliance, and supporting events related to graduate studies.

Qualifications

• 3-4 years of experience in academic administration or graduate program support.
• Demonstrated leadership abilities.

Responsibilities

• Oversee day-to-day operations of the Graduate Studies Unit.
• Assist graduate students with thesis compliance and provide guidance.
• Prepare comprehensive reports and documentation.
• Support planning and execution of graduate studies events.
• Review compliance with academic regulations.

Skills

Organizational skills

Understanding of graduate program administration

Communication skills (bilingual)

Proficiency in Microsoft Office

Ability to prioritize tasks

Knowledge of academic policies

Adaptability

Education

Masters Degree in relevant field

Tools

Microsoft Office

Job description

The American University in the Emirates is searching for an efficient Graduate Studies Support Officer who is responsible for coordinating the administrative operations of the Graduate Studies Unit, ensuring effective support for graduate students, thesis compliance, and program administration. Reporting directly to the Vice President for Research, the graduate studies support officer plays a key role in maintaining smooth coordination across the unit’s functions and ensuring compliance with institutional and academic policies. This role requires strong organizational skills, attention to detail, and a comprehensive understanding of graduate studies procedures and requirements.

Qualifications & Experience

• Masters Degree in a relevant field (e.g., business administration, education management, public administration) from an accredited university
• Minimum of 3‑4 years of progressively responsible experience in academic administration or graduate program support with demonstrated leadership abilities
• Preferably a male Arabic speaker

Skills / Training / Knowledge

• Strong understanding of graduate program administration including thesis compliance, student support, and academic policies
• Excellent communication skills (bilingual – English and Arabic preferred) and the ability to collaborate with diverse stakeholders
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and other administrative tools
• Proven ability to prioritize tasks, manage deadlines, and make sound decisions in a dynamic environment
• Knowledge of institutional policies, academic regulations, and best practices in graduate studies
• Adaptability and willingness to learn new skills and technologies to enhance administrative efficiency

Job Description

• Administrative Coordination
  • Oversee the day‑to‑day operations of the Graduate Studies Unit ensuring smooth execution of administrative activities
  • Develop and implement policies, procedures and guidelines to support the efficient functioning of the unit in alignment with institutional goals
  • Serve as a primary point of contact for graduate students and faculty, addressing inquiries and fostering effective communication
• Thesis Compliance and Student Support
  • Assist graduate students in meeting thesis and dissertation compliance requirements, coordinating with relevant departments such as the Library and Registration
  • Provide mentorship and guidance to graduate students on administrative aspects of their academic journey
  • Ensure all thesis submissions comply with institutional and regulatory standards
• Reporting and Documentation
  • Prepare comprehensive reports, presentations and other documentation to track the unit’s activities, achievements and compliance metrics
  • Assist in compiling and submitting the Annual Operational Report for the Graduate Studies Unit
• Event Coordination and Communication
  • Support the planning and execution of graduate studies events including thesis defenses, workshops, seminars and webinars
  • Draft and disseminate announcements and updates related to graduate studies upon approval from the Vice President for Research
• Policy Review and Compliance
  • Review and ensure compliance with institutional policies and procedures related to graduate studies
  • Stay updated on academic regulations and provide recommendations to improve processes and enhance efficiency
• Additional Support
  • Provide operational support for special projects, initiatives and strategic goals of the Graduate Studies Unit
  • Perform any other tasks as assigned by the Vice President for Research to align with the strategic objectives of the university

About American University in the Emirates (AUE)

The American University in the Emirates (AUE) invites applications from well‑qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai International Academic City. AUE is not just a place of learning but a hub of innovation and growth where your expertise and aspirations find a welcoming environment.

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Engineering and Technology, and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations reflecting our commitment to providing a world‑class education.

Accreditation and Licensing

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and masters degrees. Degree‑granting institutions also may offer credentials such as certificates and diplomas at approved degree levels. The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by CAA (the Commission for Academic Accreditation) Ministry of Education United Arab Emirates.

College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business) and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB as of 2022. The Bachelor of Computer Science in the College of Engineering and Technology is accredited by the Computing Accreditation Commission of ABET. NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design and Bachelor of Science in Animation in the College of Design the designation of Substantial Equivalency with accredited programs in the United States.

Other Information

Required Experience: Unclear Seniority

At AUE we believe Nothing is Impossible is the Pathway to Success

At AUE we believe Nothing is Impossible is the Pathway to Success.