Graduate Officer - Technology - Emirati Talent

Commercial Bank International; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution in Sharjah is seeking a Graduate Officer to support the IT team in maintaining and enhancing technology infrastructure. Responsibilities include troubleshooting hardware and software issues, supporting deployment of IT equipment, and collaborating with cross-functional teams. Candidates should hold a Bachelor’s degree in IT or Computer Science, with strong problem-solving skills and attention to detail.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Basic understanding of computer networks, operating systems, and software applications.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Assist in the day-to-day maintenance and support of IT systems.
• Monitor and troubleshoot hardware, software, and network issues.
• Provide end-user support, including training on technology tools.

Skills

Problem-solving skills

Communication skills

Attention to detail

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

Common IT tools and platforms

Job description

Job Purpose

The Graduate Officer will support the IT team in maintaining and enhancing the Bank's technology infrastructure, assist with troubleshooting, and contribute to various projects aimed at optimizing IT services.

Key Responsibilities

• Assist in the day-to-day maintenance and support of IT systems, networks, and software applications.


• Monitor and troubleshoot hardware, software, and network issues, escalating problems as necessary.


• Support the deployment, configuration, and upgrading of IT equipment and software.


• Assist in maintaining documentation related to IT policies, procedures, and configurations.


• Collaborate with cross-functional teams to understand technology needs and provide timely solutions.


• Participate in IT projects, including testing and implementation phases.


• Ensure compliance with IT security policies and standards.


• Provide end-user support, including training and guidance on technology tools and systems.


• Stay updated with emerging technologies and industry trends to recommend improvements.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a Technology related field.

Other Skills

• Basic understanding of computer networks, operating systems, and software applications.


• Familiarity with common IT tools and platforms.


• Strong problem-solving skills and attention to detail.


• Good communication skills, both written and verbal.


• Ability to work independently and as part of a team.


• Eagerness to learn and adapt to new technologies and processes.