GPS Technician

SamTech Group; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A technology solutions provider in Dubai is seeking a technician for the installation and repair of GPS Fleet Tracking Units in various vehicles. The ideal candidate must have a diploma in electronics, with at least 2 years of relevant experience. Strong dedication to customer service and ability to deliver tasks on time are essential. Applicants should be team players who can work effectively under minimal supervision.

Qualifications

• 2 Years in GPS units installation or a similar domain.

Responsibilities

• Managing the GPS units’ installations and ensuring proper functionality.
• Preparing a detailed report after each customer visit.
• Notifying the customer in case of any probability of reaching late.

Skills

Knowledge of Auto Electric works / Vehicle Electrification

Basic Communication skills

Strong dedication to customer service

Ability to deliver the task within deadlines

Ability to remain professional, confident, and patient

Must be a team player

Must be able to work effectively with limited direction

Education

Diploma in Electronics or equivalent

Job description

Overview

Job Summary : Responsible for the installation and repair of GPS Fleet Tracking Units / Telematics Equipment in customer vehicles of all types.

Responsibilities

• Managing the GPS units’ installations / Removals / Transfers and ensuring proper functionality of the unit by coordinating with the customer support agent.
• Making sure that the vehicle is left in the same condition it was at the handover.
• Make sure to use only the tools that are approved by the technical supervisor.
• Ensuring that the tools and all the company assets are kept in good working condition.
• Always report to the technical supervisor in case of any damage or loss to any tool or asset.
• SamTech uniform cleanness has to be maintained.
• Preparing a detailed report after each customer visit and submitting it to the customer support agent on the same day through Email.
• Managing the hardware tests and reporting the observations to the technical supervisor.
• Always notifying the customer in case of any probability of reaching late.
• Any other work-related task that may arise as per the HoD instructions.

Skills

• Knowledge of Auto Electric works / Vehicle Electrification.
• Basic Communication skills, both verbal & written.
• Strong dedication to customer service.
• Ability to deliver the task within the deadlines.
• Ability to remain professional, confident, and patient at all times.
• Must be a team player.
• Must be able to work effectively and contribute value with limited direction.

Minimum Educational Qualification

• Diploma in Electronics or equivalent

Minimum Experience

• 2 Years in GPS units installation or a similar domain