The Finance Global Process Owner - Order to Cash is responsible for overseeing the entire order-to-cash process on a global scale, ensuring efficient and accurate financial operations across multiple regions. This role involves managing accounts receivable, credit control, billing, and collections while driving continuous improvements, ensuring compliance with international financial regulations, and enhancing overall entity value. This role may be based in Amman, Cairo, or Dubai, with the final location determined based on the selected candidate's current location and business requirements.
Key Responsibilities
- Lead and manage the global Order to Cash (O2C) team with the Shared Service Centre, providing guidance and support to ensure high performance across different regions
- Oversee the end-to-end O2C process, including order management, invoicing, credit control, and collections, ensuring consistency and efficiency worldwide for $2Bn+ of receivables
- Develop and implement strategies to optimize cash flow, reduce days sales outstanding (DSO), and drive additional value for the entity
- Ensure accurate and timely billing and invoicing processes in compliance with local and international regulations
- Monitor and manage global accounts receivable, ensuring timely collections and minimizing bad debt across regions
- Collaborate with sales, customer service, and other departments globally to resolve billing and payment issues
- Develop and maintain strong relationships with key customers and stakeholders in various regions
- Implement and maintain internal controls to ensure compliance with financial policies and international regulations
- Prepare and present regular reports on global O2C performance to senior management, highlighting areas of value creation
- Responsible for O2C month-end closing responsibilities globally
- Lead transformation activity and drive continuous improvement initiatives to enhance the efficiency and effectiveness of the global O2C process, contributing to the overall value of the entity
Requirements
- Bachelor's degree in Finance, Accounting, Business Administration, or closely related field; Master's degree preferred.
- Professional certification(s) such as CPA, CMA, ACCA, or CIMA required.
- At least 10 to 15 years of progressive experience in finance roles with concentration in order-to-cash, accounts receivable, and credit control in a multinational environment.
- Robust knowledge and hands-on experience with major ERP systems such as SAP, Oracle, or Microsoft Dynamics, including workflow automation and process integration tools.
- Demonstrated expertise in finance transformation projects, process reengineering, and automation initiatives.