Global Operational Excellence Leader

Emirates Airlines - Other locations; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading global air services provider in Dubai is seeking a Head of Operational Performance to drive excellence across Airport Operations. The ideal candidate will have over 10 years of management experience, particularly with a major airline or ground handler. The role involves leading transformation initiatives and performance measurement across global operations. This position offers attractive tax-free compensation and unique travel benefits.

Benefits

Attractive tax-free salary

Travel benefits and discounts on flights

Cosmopolitan lifestyle in Dubai

Qualifications

• Minimum of 10 years’ experience in Airport Operations Management.
• Industry experience in a management role with a major airline or ground handler.
• Proven leadership and team management skills.

Responsibilities

• Drive global operational excellence through performance initiatives.
• Manage a global performance measurement framework covering various KPIs.
• Conduct benchmarking with leading service providers.

Skills

Operational transformation experience

Leadership skills

Data-driven problem-solving

Stakeholder management

Change-management expertise

Education

Bachelor’s degree in relevant discipline

Tools

Lean and Six Sigma methodologies

RMS systems

INFORM systems

Job description

A leading global air services provider in Dubai is seeking a Head of Operational Performance to drive excellence across Airport Operations. The ideal candidate will have over 10 years of management experience, particularly with a major airline or ground handler. The role involves leading transformation initiatives and performance measurement across global operations. This position offers attractive tax-free compensation and unique travel benefits.