Global Healthcare Freight Manager

AimGulf; Dubai; On-site; AED 500,000 - 800,000; Full time

Job summary

DP World seeks a Global Healthcare Freight Manager to lead the development and governance of a globally consistent healthcare freight network. You will set the GDP framework, define the product roadmap, and ensure regulatory compliance across air freight operations.

The role requires extensive global experience in pharmaceutical logistics, GDP knowledge, and the ability to collaborate with Global Air Freight, Quality Management, and regional teams to drive service quality and customer value.

Qualifications

• Minimum 10 years of relevant experience in freight forwarding with global scope.
• Strong understanding of pharmaceutical and healthcare logistics GDP compliance.
• Experience across multiple countries or regions in a matrix organisation.
• Exposure to healthcare customer requirements, quality agreements, carrier management, and specialised transport solutions.
• Bachelor's degree in Logistics, Supply Chain Management or related discipline; advanced degree/desirable qualifications are a plus.
• GDP/pharma logistics or temperature-controlled transport certifications are advantageous.

Responsibilities

• Lead development and governance of a globally consistent healthcare freight network, prioritising GDP-qualified air freight stations and partners.
• Set global framework for GDP requirements across the healthcare freight network, focusing on air freight operations.
• Define and govern the global Healthcare Freight product roadmap to improve service quality and customer value.
• Establish healthcare-specific operational qualification criteria with Global Air Freight, Quality Management, and regional operations.
• Develop healthcare-specific qualification and performance standards for airlines, ground handling, trucking providers, packaging suppliers, and monitoring solutions.
• Support Commercial and Key Account Management in healthcare engagements, including reviews and workshops.
• Coordinate healthcare transport lane risk assessments, emphasising temperature-controlled air freight.
• Own the global healthcare operational and quality performance framework with KPIs and governance reviews.
• Monitor market developments, regulatory changes, customer requirements and competitor offerings.
• Provide market and operational insights to support the global Healthcare Freight product strategy.

Skills

Air Freight operations

GDP regulations knowledge

Quality management systems

Risk assessment methodologies

Temperature-controlled transport

Stakeholder management

Analytical & problem-solving

Cross-functional collaboration

Commercial acumen in healthcare

Regulatory compliance awareness

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration

GDP/pharma logistics certifications (advantage)

Tools

Freight forwarding systems

Digital shipment visibility platforms

Performance monitoring tools

Job description

Job Location:

Dubai, United Arab Emirates

Work Mode:

On-site

Date Posted:

3 November 2026

Job Reference/ID:

27863

Job Description / Role:

DP World is seeking a Global Healthcare Freight Manager to lead and oversee the development and governance of a globally consistent healthcare freight network. The role involves setting the global framework for implementing Good Distribution Practice (GDP) requirements, defining the global Healthcare Freight product roadmap, and ensuring compliance with regulatory frameworks.

Key Responsibilities:

• Lead the development and governance of a globally consistent healthcare freight network, prioritising GDP-qualified Air Freight stations, gateways, hubs, and transport partners.
• Set the global framework for implementing Good Distribution Practice (GDP) requirements across the healthcare freight forwarding network, with particular emphasis on Air Freight operations.
• Define and govern the global Healthcare Freight product roadmap, prioritising investments and initiatives that improve service quality, network capability, commercial differentiation, and customer value.
• Establish healthcare-specific operational qualification criteria in collaboration with Global Air Freight, Quality Management, and regional operations.
• Develop and maintain healthcare-specific qualification and performance standards for airlines, ground handling agents, trucking providers, packaging suppliers, monitoring solution providers, and other relevant subcontractors.
• Support Commercial and Key Account Management teams in healthcare customer engagements, including business reviews, workshops, audits, and technical discussions.
• Coordinate healthcare transport lane risk assessments, with particular emphasis on temperature-controlled Air Freight movements.
• Own the global healthcare operational and quality performance framework, including KPIs, governance reviews, and improvement priorities, in collaboration with Global Air Freight, Quality Management, and regional operations.
• Monitor healthcare freight market developments, regulatory changes, customer requirements, and competitor offerings.
• Provide market and operational insights to support the global Healthcare Freight product strategy.

Experience Required:

Minimum 10 years of relevant experience in freight forwarding, including significant global or multi-regional responsibility for Air Freight Healthcare, pharmaceutical logistics, or temperature-controlled logistics. Strong understanding of pharmaceutical and healthcare logistics requirements, including GDP compliance. Experience in healthcare freight operations, quality management, product development, or network capability development. Experience working across multiple countries or regions in a matrix organisation. Exposure to healthcare customer requirements, quality agreements, carrier management, and specialised transport solutions.

Education Qualifications:

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related discipline. Advanced degree or relevant professional qualification desirable. GDP, pharmaceutical logistics, or temperature-controlled transport certifications are an advantage.

Skills Required:

• Strong knowledge of Air Freight operations and healthcare transport requirements.
• Understanding of GDP regulations, quality management systems, and risk assessment methodologies.
• Knowledge of temperature-controlled packaging, monitoring solutions, and specialised healthcare transport equipment.
• Ability to translate technical and regulatory requirements into operational procedures and service standards.
• Experience with freight forwarding systems, digital shipment visibility, and performance monitoring.
• Strong analytical, problem-solving, and continuous improvement capabilities.
• Ability to influence stakeholders across global, regional, and country teams.
• Strong communication, collaboration, and stakeholder management skills.
• Commercial awareness and understanding of healthcare freight customer requirements.

Employment / Job Type:

Full Time

Nationality:

Any Nationality

About the Company:

A ferry operator running passenger and freight services between Britain and mainland Europe. Part of DP World, it manages vessels, ports operations and logistics links, employing seafaring, engineering, customer service and shoreside teams.

Closing Date:

16 November 2026