Global Export & Documentation Lead - Beverage

IFFCO; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in manufacturing and FMCG sector is seeking to hire a Customer Services Manager to ensure the delivery of products meeting customer requirements. The ideal candidate will have 3-5 years of supply chain and customer service experience. Responsibilities include managing documentation for export, liaising with banks, and ensuring compliance with regulations. Candidates with an MBA in Operations will be preferred.

Qualifications

• 3-5 years of overall supply chain with customer service experience from reputed companies.
• Worked in WMS environment is desirable.

Responsibilities

• Implement processes for documentation to export shipping.
• Maintain relationship with the Bank for export procedures.
• Investigate customer claims and negotiate settlements.
• Issue Certificate of Origin and Customs/Insurance declarations.

Skills

Supply Chain Planning

Advanced Excel

Customer Centricity

Influencing Skills

Education

Bachelors in Any Stream, preferable BBA

Masters: MBA Operations

Job description

A leading company in manufacturing and FMCG sector is seeking to hire a Customer Services Manager to ensure the delivery of products meeting customer requirements. The ideal candidate will have 3-5 years of supply chain and customer service experience. Responsibilities include managing documentation for export, liaising with banks, and ensuring compliance with regulations. Candidates with an MBA in Operations will be preferred.