Global Education Counsellor | Student Admissions & Guidance

IDP Education; Abu Dhabi; On-site; AED 100,000 - 145,000; Full time

Job summary

IDP Education in Abu Dhabi is seeking an Education Counsellor to guide international students toward the best study options, support admissions and visa processes, and promote IDP products globally. You will build relationships with students and families, manage leads in the CRM, and collaborate with partner institutions to ensure seamless enrolments.

The role requires a bachelor’s degree, fluent English, and a track record in sales-driven environments with strong communication and

Qualifications

• Bachelor’s degree or equivalent required.
• Fluent in English.
• Experience in a sales-driven environment with targets.
• Knowledge of education institutions, admissions, immigration and international operations.
• Excellent communication with multiple stakeholders.
• Strong planning and organizing skills with multiple priorities.
• Customer-focused with outstanding service.
• Strong relationship-building and management skills.
• Effective team worker and collaborative.
• Proactive problem solving with sound judgment.
• Experience with CRM systems and IT skills.
• Work or study experience in a relevant destination country.

Responsibilities

• Counsel prospective students to identify suitable study options.
• Schedule calls and meetings to convey course information and advise on admissions.
• Assist students with admissions, visa and pre-departure processes.
• Develop and maintain strong relationships with students and families.
• Deliver leads and convert them into applications and enrollments.
• Promote IDP products and services to prospective students.
• Maintain CRM data and follow up on leads and opportunities.
• Collaborate with schools and institutions to support timely processing.
• Attend client briefings, workshops and visits to institutions.
• Provide timely information to students, clients and colleagues.

Skills

Fluent English

Excellent communication

Customer service

Relationship building

Team player

Problem solving

Planning and organizing

Education

Bachelor's degree

Tools

CRM systems

Microsoft Office

Job description

IDP Education in Abu Dhabi is seeking an Education Counsellor to guide international students toward the best study options, support admissions and visa processes, and promote IDP products globally. You will build relationships with students and families, manage leads in the CRM, and collaborate with partner institutions to ensure seamless enrolments.

The role requires a bachelor’s degree, fluent English, and a track record in sales-driven environments with strong communication and