General Technician - Multi-Skilled at voco Dubai The Palm

InterContinental Hotels Group; United Arab Emirates; On-site; AED 50,000 - 70,000; Full time

Job summary

A global hospitality company in the United Arab Emirates is seeking a Maintenance Technician to ensure smooth operations and high guest satisfaction. This role involves routine maintenance, troubleshooting issues, and complying with health and safety standards. Ideal candidates will have a technical diploma and 2-3 years of experience in a similar environment. Join an environment that values career development and teamwork.

Benefits

Career development

Employee room discounts

Great work culture

Qualifications

• Minimum 2–3 years of experience in general maintenance, preferably in hospitality.
• Ability to diagnose and resolve maintenance issues efficiently.
• Customer service-oriented with a professional attitude.

Responsibilities

• Attend and resolve guest complaints and maintenance requests efficiently.
• Carry out routine maintenance and repair work.
• Inspect and troubleshoot equipment and systems.
• Perform preventive maintenance as per schedule.
• Ensure compliance with company standards and safety regulations.

Skills

Electrical systems knowledge

Plumbing expertise

Carpentry skills

Painting tasks

Problem-solving ability

Good communication

Education

Technical Diploma or Trade Certificate in Electrical, Plumbing, or related field

Job description

Welcome to voco.

Drawing on our years of experience in delivering True Hospitality, voco Hotels, gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their individual characters that make memorable travel dependable. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that stand out from the crowd.

Becoming part of the family, everyone’s a host…

Every great stay starts with a great host, who are the beating heart of our hotels. Our teams are there when people need them but, give them space to relax. It’s these thoughtful touches that give our service the balance guests adore: natural and easy-going but, also friendly without being over the top.

voco Dubai Palm The Palm is conveniently located on the trunk of the manmade island while being part of the newly launched “Palm West Beach”, a trendy and vibrant spot with an array of exceptional dining concepts.

Your day to day

• Attend and resolve guest complaints and maintenance requests efficiently and professionally.
• Carry out routine maintenance and repair work related to electrical systems, plumbing fixtures, carpentry, and painting.
• Inspect and troubleshoot equipment, systems, and facilities to identify maintenance needs.
• Perform preventive maintenance as per schedule and ensure proper documentation of all work performed.
• Maintain tools, equipment, and work areas in good condition and ensure safety procedures are followed.
• Coordinate with other departments to minimize guest inconvenience during maintenance activities.
• Report any major repair requirements or safety hazards to the Maintenance Supervisor.
• Support other team members in general engineering and facility operations when required.
• Ensure compliance with company standards, health, and safety regulations.

What we need from you

• Technical Diploma or Trade Certificate in Electrical, Plumbing, or a related field.
• Minimum 2–3 years of experience in general maintenance, preferably in a hospitality or facility management environment.
• Strong working knowledge of electrical, plumbing, carpentry, and painting tasks.
• Ability to diagnose and resolve maintenance issues efficiently.
• Good communication and interpersonal skills.
• Customer service-oriented with a professional attitude and appearance.

What we offer

We’ll reward all your hard work with great salary and benefits – in addition to career development, employee room discounts and great work culture. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics.

As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. Visit www.http://careers.ihg.com to find out more about us.

At IHG, we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

We are an equal opportunities employer.