General Technician (HVAC)

AccorHotels Middle East; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

AccorHotels Middle East invites applications for an HVAC Technician role within our hotel engineering team. You will report to Duty Engineer on shift, take ownership of HVAC maintenance, troubleshoot FCUs/AHUs/FAHUs, inspect coils, read diagrams, and support BMS and controls. You will ensure safe, comfortable operations with minimal disruption to guests.

Required: at least 3 years in HVAC maintenance, strong English, proactive problem-solving, team player in a fast-paced hotel environment.

Qualifications

• Minimum 3 years of practical HVAC maintenance experience in hotels or complex facilities.
• Good spoken and written English mandatory.
• Strong troubleshooting and proactive problem-solving abilities.
• Team player able to work independently in a fast-paced hotel environment.
• Customer-oriented with professional demeanor in guest areas.

Responsibilities

• Report to Duty Engineer on shift about activities, issues, work orders and incidents.
• Own HVAC maintenance during the shift, including troubleshooting and preventive maintenance.
• Respond promptly to HVAC requests and restore systems with minimal guest disruption.
• Fault find and troubleshoot FCUs, AHUs, FAHUs, ventilation and chilled-water systems.
• Inspect FCU/AHU coils, filters, drain pans, motors and control components.
• Check room temp complaints and abnormal HVAC issues.
• Carry out planned and corrective maintenance with updated records.
• Read HVAC drawings and control schematics.

Skills

FCUs

AHUs

FAHUs

Chilled-water systems

Troubleshooting

HVAC control systems

Reading schematics

BMS

Thermostats

Pumps

Tools

BMS

Thermostats

Pumps

Job description

Company Description

Hyde is much more than a brand – it is a state of mind.We celebrate the true spirit of discovery and the adventure of human connection. Authentically personal and captivating iconic moments.

Job Description

• Report to the Duty Engineer / Engineering Supervisor on shift activities, outstanding issues, work orders, equipment status and incidents.
• Take ownership of HVAC maintenance during the assigned shift, including troubleshooting, corrective repairs, inspections and preventive maintenance.
• Respond promptly to guest room, public area, back-of-house and engineering HVAC requests and restore systems to safe and comfortable operating conditions with minimum disruption to hotel operations.
• Carry out fault finding and troubleshooting of FCUs, AHUs, FAHUs, ventilation fans, exhaust fans, chilled-water systems, pumps, valves, strainers, filters, thermostats, actuators and associated HVAC equipment.
• Inspect and maintain FCU/AHU coils, filters, drain pans, condensate drain lines, fan motors, belts, bearings, valves and HVAC control components.
• Check and troubleshoot room temperature complaints, poor cooling, water leakage, abnormal noise, airflow issues, condensation and HVAC control problems.
• Carry out planned preventive maintenance and corrective maintenance, ensuring work orders and maintenance records are accurately updated.
• Read and interpret HVAC drawings, schematics, control drawings, equipment manuals and building services drawings.
• Support the operation and basic troubleshooting of BMS, thermostats, room temperature controls, actuators, PICVs and other HVAC control systems within the technician's competence.
• Perform basic general maintenance duties outside the HVAC specialty, including plumbing, electrical, pumps, sanitary fixtures, carpentry, painting, silicone/grouting and other minor building repairs.
• Attend emergency HVAC breakdowns, alarms and operational incidents during the shift; make the area safe, take immediate corrective action within competence and **escalate** specialist requirements without delay.
• Maintain good housekeeping, safe work practices, tools and work areas, especially when working in guest-facing or occupied rooms.
• Communicate professionally with guests and hotel colleagues, protect guest privacy and coordinate with other departments to minimise guest impact.
• Report recurring HVAC defects, abnormal equipment conditions, major failures and works requiring specialist contractor/vendor intervention.
• Attend departmental meetings, technical training, safety training and other sessions required by the Engineering Department.

Qualifications

• Minimum 3 years of practical HVAC maintenance experience; hotel engineering or complex commercial facility experience is strongly preferred.Good spoken and written English is mandatory for this position.
• Clear communication skills with guests, colleagues, supervisors and other hotel departments.
• Strong troubleshooting and problem-solving ability with a practical, proactive and solution-oriented approach.
• Team player who can work independently with minimum supervision and adapt to a fast-paced hotel environment.
• Service-oriented, professional, reliable and respectful in guest-facing areas.
• Strong practical knowledge of HVAC systems, including FCUs, AHUs, FAHUs, ventilation systems and chilled-water systems.
• Competent in HVAC fault finding, troubleshooting, testing and controls, including thermostats, sensors, actuators and basic BMS operation.
• Able to read and interpret HVAC drawings, schematics and control diagrams to diagnose faults.