General Technician

FAIRMONT; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel in Dubai seeks a qualified maintenance technician to perform routine checks and repairs on HVAC systems, plumbing, and electrical facilities. The ideal candidate will have strong knowledge in hotel maintenance, familiarity with safety regulations, and clear communication skills to interact with both guests and staff. This role involves preventive maintenance and prompt response to emergency requests to ensure guest comfort.

Qualifications

• Strong knowledge of HVAC, electrical, and plumbing systems.
• Experience with routine maintenance of hotel facilities.
• Familiarity with safety regulations in hospitality.

Responsibilities

• Perform routine maintenance checks on various systems.
• Assist in the installation of new equipment.
• Respond to emergency maintenance requests promptly.
• Develop a preventive maintenance schedule.

Skills

Knowledge of electrical systems

HVAC troubleshooting

Plumbing skills

Mechanical systems knowledge

Clear communication skills

Job description

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units,with254 uniquely designed hotelrooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors,SLS Dubaiisone of the tallest hotelsand residences in the region.

Awondrous and strikinglandmark in Downtown District, designed by theaward- winning architects Aedasandinterior designer Paul Bishop,the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

• Perform routine maintenance checks on HVAC systems, plumbing, electrical systems, lighting, kitchen equipment, and other facilities within the hotel. Troubleshoot and repair any issues promptly to minimize downtime and ensure guest comfort.
• Assist in the installation, setup, and calibration of new equipment and systems as needed. This may include HVAC units, boilers, refrigeration systems, kitchen appliances, lighting fixtures, and audiovisual equipment.
• Ensure that all technical systems and equipment meet safety standards and regulations. Conduct regular inspections and implement necessary safety measures to prevent accidents and ensure the well‑being of guests and staff.
• Respond promptly to emergency maintenance requests, such as power outages, leaks, or equipment failures, to mitigate disruptions to hotel operations and guest services. Work efficiently under pressure to resolve issues in a timely manner.
• Develop and implement a preventive maintenance schedule for all technical systems and equipment to minimize the risk of unexpected breakdowns and prolong their lifespan. Keep detailed records of maintenance activities and equipment performance.
• Provide technical support and guidance to hotel staff members, including front desk staff, housekeeping, and maintenance teams. Offer training on equipment operation and basic troubleshooting techniques to improve efficiency and reduce reliance on external contractors.
• Interact with guests professionally and courteously when responding to maintenance requests in guest rooms or public areas. Address guest concerns promptly and ensure that their stay is comfortable and enjoyable.

Qualifications

• Strong knowledge of electrical, plumbing, HVAC, and mechanical systems commonly found in hotels. Ability to troubleshoot and repair various equipment and systems efficiently.
• Experience in performing routine maintenance tasks and inspections to ensure the proper functioning of hotel facilities, including guest rooms, public areas, kitchens, and recreational facilities.
• Familiarity with safety regulations and protocols governing hotel operations, including fire safety, electrical safety, and occupational health standards. Ability to identify and address potential safety hazards proactively.
• Skill in installing, configuring, and calibrating new equipment and systems, such as HVAC units, kitchen appliances, lighting fixtures, and audiovisual equipment, according to manufacturer specifications.
• Ability to analyze complex technical issues, identify root causes, and develop effective solutions in a timely manner. Adaptability to handle unexpected challenges and emergencies as they arise.
• Clear and effective communication skills to interact with hotel staff, guests, and external contractors professionally. Ability to explain technical concepts in non-technical terms and collaborate with team members across departments.