Functional Solutions Architect - Ed Tech

icogz; Abu Dhabi; On-site; AED 300,000 - 520,000; Full time

Job summary

icogz is seeking a Functional Architect with deep education technology domain knowledge to own the functional design of a large learning platform programme. You will bridge client stakeholders and engineering, owning process design, blueprints, and solution fit.

You will lead workshops, map current and target-state processes, and define the LMS/SIS/ERP ecosystem with strong governance and regulatory awareness. Experience in EdTech deployments and senior stakeholder management is required.

Qualifications

• 10+ years in education technology or EdTech consulting.
• Led ownership of at least one large learning platform implementation.
• Deep knowledge of LMS/SIS/ERP, assessment engines, and xAPI/LTI/QTI.
• Business process design, SOP definition, operating model design.
• Strong requirement documentation: BRD/FRD and wireframes.
• Senior stakeholder management with client and institutional leaders.

Responsibilities

• Own the functional architecture and process blueprint for the ed-tech platform — learner, faculty, institution, and administrator journeys.
• Run discovery workshops; convert outcomes into functional specs, process maps, and user stories.
• Map current-state processes; design target-state operating models with clear change impact.
• Define the functional ecosystem view: LMS, SIS/ERP, assessments, content mgmt, analytics, and integration touchpoints.
• Partner with the Technical Architect for coherent, delivery-feasible design.
• Own governance across the programme — traceability, change control, sign-offs, UAT strategy.
• Advise on regulatory, accreditation, and policy requirements in education.
• Support pre-sales and solutioning inputs, effort sizing, and stakeholder presentations.

Skills

EdTech domain knowledge

Stakeholder management

Functional design

BRD/FRD documentation

Wireframing

Education

Graduate degree in a relevant field

MBA or education-domain postgraduate (advantage)

Tools

Moodle

Canvas

Blackboard

Job description

Role overview

We are looking for a Functional Architect with deep domain command of the education technology ecosystem to own the functional design of a large learning platform programme. The role sits between client business stakeholders and the engineering team, and is accountable for process design, functional blueprints, and solution fit.

Key responsibilities

• Own the functional architecture and process blueprint for the ed-tech platform — learner, faculty, institution, and administrator journeys.
• Run discovery and requirement-elicitation workshops with client business teams; convert outcomes into functional specifications, process maps, and user stories.
• Map current-state processes, identify gaps, and design target-state operating processes with clear change impact.
• Define the functional ecosystem view: LMS, SIS/ERP, assessment and proctoring, content management, certification, analytics, and their integration touchpoints.
• Partner with the Technical Architect to ensure functional design is technically coherent and delivery-feasible.
• Own functional governance across the programme — traceability, change control, sign-offs, and UAT strategy.
• Advise on regulatory, accreditation, and policy requirements applicable to the education sector.
• Support pre-sales and solutioning inputs, effort sizing, and stakeholder presentations where required.

Must-have skills

• 10+ years of experience, with substantial time in education technology, higher education, skilling, or EdTech product/consulting environments.
• Demonstrated functional ownership of at least one large learning or education platform implementation.
• Strong working knowledge of the ed-tech stack: LMS platforms (Moodle, Canvas, Blackboard or equivalent), student information systems, assessment engines, content and learning standards (SCORM, xAPI, LTI, QTI).
• Business process design and re-engineering capability — process mapping, SOP definition, operating model design.
• Excellent requirement documentation: BRD/FRD, functional specs, process flows, wireframe-level articulation.
• Confident stakeholder management with senior client and institutional stakeholders.

Good to have

• Consulting, Big 4, or advisory background.
• Exposure to government or public-sector education programmes, NEP-aligned initiatives, or accreditation frameworks.
• Certification in business analysis or process (CBAP, Lean Six Sigma, TOGAF).
• Familiarity with learning analytics and AI-enabled personalisation in education.

Qualification: Graduate/postgraduate in a relevant discipline; MBA or education-domain postgraduate qualification an advantage.