Full Time Receptionist for a High Street Salon in UAE - United Arab Emirates .

Spa Staff.com; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury beauty salon in Sharjah is looking for a Beauty Salon Receptionist. The ideal candidate will provide exceptional customer service, manage the front desk, and handle appointments. Candidates should have at least 2 years of experience in a similar role and possess strong communication skills. This position offers a dynamic work environment in a top-tier setting.

Qualifications

• Proven experience in a front-desk or customer service role.
• Impeccable grooming and a professional demeanor.
• High emotional intelligence and conflict resolution skills.

Responsibilities

• Greet clients warmly and ensure a seamless check-in/check-out process.
• Manage appointments, bookings, and walk-ins using salon software.
• Handle phone calls, WhatsApp, emails, and client inquiries.

Skills

Customer service

Communication in English

Appointment scheduling

Conflict resolution

Tools

Salon software

MS Office Suite

Job description

Overview

• Job Title: Beauty Salon Receptionist
• Location: Sharjah, SA
• Reports To: Owner
• Minimum experience: over 2 years
• Salary: Negotiable based on skills and experience
• Start date: Open Ended

Job Summary

We are seeking a poised and personable Receptionist to be the face and first point of contact for our luxury beauty salon. The ideal candidate is a customer service champion who delivers exceptional guest experiences with elegance, efficiency, and professionalism. This role requires excellent communication skills, a polished appearance, and the ability to manage a dynamic front desk with grace and accuracy.

Key Responsibilities

• Greet clients warmly and ensure a seamless check-in/check-out process.
• Manage appointments, bookings, and walk-ins using salon software.
• Handle phone calls, WhatsApp, emails, and client inquiries with courtesy and clarity.
• Maintain the reception area, ensuring it reflects the salon’s high aesthetic standards.
• Promote salon services, treatments, and retail products effectively.
• Process payments and maintain accurate financial records.
• Coordinate schedules with stylists, therapists, and management.
• Monitor client satisfaction and escalate issues to management when necessary.
• Support the team with administrative duties and ensure compliance with hygiene protocols.

Requirements

• Proven experience in a front-desk or customer service role (experience in a salon or spa is a plus).
• Proficient in appointment scheduling software and MS Office Suite.
• Strong communication in English; Arabic is a plus.
• Impeccable grooming and a professional demeanor.
• High emotional intelligence and conflict resolution skills.
• Ability to multitask in a fast-paced, high-end environment.
• Flexible schedule, including weekends and evenings.

Preferred Personality Traits

• Warm, hospitable, and service-oriented
• Detail-obsessed with strong organizational skills
• Tech-savvy and quick to learn new systems
• Committed to creating memorable guest experiences

Why Join Us

We believe in beauty, excellence, and unforgettable service. Join our team and help elevate the standard of beauty experiences in the region.