Fulfillment Generalist (Part-Time, Contract)

Remotedxb; Dubai; On-site; AED 112,000 - 201,000; Full time

Job summary

ButcherBox is seeking a logistics fulfillment coordinator in Dubai, UAE to manage shipment from order to delivery, track data, and coordinate with fulfillment centers.

You will work with Customer Support and Operations to optimize delivery times, monitor inventory, and drive improvements; prior 3PL or DTC experience preferred.

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Proactive and flexible mindset.
• Strong organizational skills.
• Proficiency in Microsoft Excel.

Responsibilities

• Manage shipment of products from order to delivery
• Track data and anticipate problems to provide a seamless customer experience
• Manage member order fulfillment process and daily order distribution to fulfillment centers
• Collaborate and communicate with fulfillment centers daily to review operations and resolve issues
• Track fulfillment KPIs and work with centers to drive improvements
• Handle product substitutions in compliance with company policies
• Coordinate with the Logistics team on carrier optimization and delivery times
• Communicate with Customer Support and Customer Experience teams to address logistics issues
• Monitor inventory levels with the Operations team

Skills

Analytical skills

Problem solving

Communication

Collaboration

Proactive mindset

Organizational skills

Excel proficiency

Tools

Microsoft Excel

Job description

Responsibilities

• Manage shipment of products from order to delivery
• Track data and anticipate problems to provide a seamless customer experience
• Manage member order fulfillment process and daily order distribution to fulfillment centers
• Collaborate and communicate with fulfillment centers daily to review operations and resolve issues
• Track fulfillment KPIs and work with centers to drive improvements
• Handle product substitutions in compliance with company policies
• Coordinate with the Logistics team on carrier optimization and delivery times
• Communicate with Customer Support and Customer Experience teams to address logistics issues
• Monitor inventory levels with the Operations team

Requirements

• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities
• Proactive and flexible mindset
• Strong organizational skills
• Proficiency in Microsoft Excel

Preferred Qualifications

• Prior experience working with 3PLs or in a direct-to-consumer fulfillment environment
• Understanding of e-commerce operations, inventory systems, and order management platforms
• Familiarity with quality assurance processes and cost optimization strategies
• Experience collaborating with engineering or technical teams to improve operational tools

About the Company

ButcherBox is a certified B Corp that delivers 100% grass-fed beef, free-range organic chicken, crate-free pork, and wild-caught seafood directly to members' doors.