Fulfillment Center Supervisor, AMXL

Operations; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading operational team in Dubai is looking for an Operations Lead/Supervisor. In this role, you will monitor workflows, train employees, and ensure operational excellence. The ideal candidate has experience managing teams and logistics, alongside strong analytical skills. This position emphasizes collaboration and process improvement within a supportive work culture.

Responsibilities

• Monitor workflows and provide performance information to management.
• Train employees and supervise daily tasks.
• Assist in projects to improve processes and safety.
• Collaborate with departments to solve issues.
• Use data analysis to optimize operations.

Skills

Experience managing teams

Experience with planning performance metrics

Data analysis skills

Logistics experience

Job description

Key Job Responsibilities

• Measure and monitor workflows, track onsite performance and provide important shift information to frontline management to ensure operational excellence across shifts
• Support and train employees to deliver great service and supervise them in their daily tasks
• Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment and increase workforce engagement
• Work with other departments to find solutions to address common issues or support needs in areas of key performance
• Use data analysis to identify ways to optimise safety, quality and productivity

A Day in the Life

As an Operations Lead/Supervisor you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre‑shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes and the priority plan for the day.

You’ll see any issues you spot and report them to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.

Qualifications

• Experience managing teams
• Experience with planning performance metrics and process improvement
• Experience in logistics
• Experience with data analysis

Required Experience

Manager

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