Front Office Team Leader — Elevate Guest Experience

Hilton Worldwide, Inc.; Dubai; On-site; AED 146,000 - 221,000; Full time

Job summary

A leading global hospitality company is seeking an Assistant FO Manager/ FO Team Leader in Dubai. The role involves supervising the Front Office Team to ensure exceptional guest experiences, managing operations, and training staff. Suitable candidates should have supervisory experience in a hotel setting and demonstrate excellent leadership and communication skills. This is a great opportunity to join a renowned organization dedicated to exceptional service.

Qualifications

• Previous supervisory experience in Front Office within the hotel/leisure/retail.
• Excellent leadership, interpersonal and communication skills.
• Commitment to delivering a high level of customer service.

Responsibilities

• Assist Operations Manager in supervising the Front Office operation.
• Ensure high standards of guest satisfaction.
• Maximise room occupancy and promote hotel services.

Skills

Supervisory experience in Front Office

High level of IT proficiency

Commercial awareness

Leadership and communication skills

High level of customer service

Ability to work under pressure

Flexibility

Teamwork

Job description

A leading global hospitality company is seeking an Assistant FO Manager/ FO Team Leader in Dubai. The role involves supervising the Front Office Team to ensure exceptional guest experiences, managing operations, and training staff. Suitable candidates should have supervisory experience in a hotel setting and demonstrate excellent leadership and communication skills. This is a great opportunity to join a renowned organization dedicated to exceptional service.