Front Office Supervisor: Elevate Luxury Guest Experiences

FIVE Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hotel group in Dubai is seeking a Front Office Supervisor. The ideal candidate will have 2-3 years of experience in a front office role within the hotel industry, possess excellent communication skills, and be proficient in hotel management software. You will ensure exceptional guest experiences, oversee front office operations and support team members in delivering top-notch service. Join a dynamic team that values leadership, collaboration, and high service standards.

Benefits

Competitive salary

Dynamic work environment

Career development opportunities

Qualifications

• 2-3 years of experience in Front Office within a hotel.
• Fluency in English; proficiency in multiple languages preferred.
• Proven ability to improve customer satisfaction and profitability.

Responsibilities

• Oversee efficient operations of reception.
• Ensure exquisite check-in and check-out experience.
• Maintain high standards of customer service.

Skills

Excellent Communication

Leadership

Organisational Skills

Customer Satisfaction

Problem Solving

Tools

Opera PMS

Word

Excel

Outlook

Job description

A leading luxury hotel group in Dubai is seeking a Front Office Supervisor. The ideal candidate will have 2-3 years of experience in a front office role within the hotel industry, possess excellent communication skills, and be proficient in hotel management software. You will ensure exceptional guest experiences, oversee front office operations and support team members in delivering top-notch service. Join a dynamic team that values leadership, collaboration, and high service standards.