Front Office Receptionist

AAT DESIGN ENGINEERING CONSULTANT LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading salon in Dubai is seeking a front desk manager to oversee operations, greet clients, schedule appointments, and manage inventory. The ideal candidate possesses excellent communication skills, strong organizational abilities, and a customer service orientation. Experience in a similar role and proficiency in English and Arabic are preferred. This full-time position offers a salary between AED3,000 and AED4,000 monthly.

Qualifications

• 3 years of experience in a similar role required.
• Preferred English and Arabic speaking skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Manage front desk operations, greet clients, and schedule appointments.
• Handle payments and maintain the reception area.
• Address client complaints and ensure a positive experience.

Skills

Excellent Communication Skills

Strong Organizational Skills

Customer Service Orientation

Proficiency with Technology

Problem-Solving Skills

Sales Skills

Job description

Job Description

Manage the front desk operations of a salon, greeting clients, scheduling appointments, handling payments, managing stock inventory, etc. To play a key role in creating a positive client experience.

Core Duties

• Client Interaction: Greeting clients, offering refreshments, and ensuring a welcoming atmosphere.
• Appointment Management: Scheduling appointments, managing the salon's calendar, and sending out appointment reminders.
• Communication: Answering phones, responding to client inquiries via phone, email, or in person, and relaying information to stylists.
• Payment Processing: Handling cash, credit card transactions, and issuing receipts.
• Maintaining the Reception Area: Keeping the reception area clean, tidy, and organized.
• Administrative Tasks: Assisting with filing, data entry, and maintaining client records.
• Inventory Management: Ensuring the salon is stocked with necessary supplies and products.
• Customer Service: Addressing client complaints and feedback, and resolving issues as needed.

Skills Required

• Excellent Communication Skills: Both verbal and written communication are essential for interacting with clients and staff. Preferred English and Arabic speaking skills.
• Strong Organizational Skills: The ability to manage appointments, maintain records, and multitask effectively is crucial.
• Customer Service Orientation: A friendly and helpful demeanor is necessary for creating a positive salon experience.
• Proficiency with Technology: Basic computer skills and familiarity with salon management software are often required.
• Problem-Solving Skills: The ability to handle client inquiries, address complaints, and resolve issues effectively.
• Sales Skills: Upselling services and products to clients is a common expectation.

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Experience:

3 years (Required)