Front Office Manager

Mediclinic International; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A healthcare provider in Dubai is seeking a Front Office Manager to oversee operations and lead a team. Candidates should have at least 5 years of experience in healthcare, including 3 in a management role. The role involves coordinating appointments and ensuring high-quality service delivery while adhering to financial governance principles. Competitive candidates will have strong communication skills and proficiency in MS Office.

Qualifications

• Relevant Bachelor’s Degree or Diploma from an accredited institution.
• At least 5 years’ experience in a healthcare environment, including 3 years in a management role.

Responsibilities

• Manage and lead the front office team.
• Coordinate physician appointment scheduling.
• Monitor daily Front Office operations.
• Drive operational efficiencies through KPI management.

Skills

Client service management principles

Computer literacy and proficiency in MS Office

Understanding of financial principles

Verbal and written communication skills in English

Workforce planning and scheduling

Education

Relevant Bachelor’s Degree or Diploma

Job description

Mediclinic City Hospital| Dubai | United Arab Emirates

Closing date: 26/11/2025

Number of positions: 1

Recruiter name: Siva Krishna Bonda

Reference number: 65359

MAIN PURPOSE OF JOB

To monitor and manage the business unit front office function aimed at optimal operational performance and client centric service delivery in line with company standards and financial governance principles

KEY RESPONSIBILITY AREAS

• To manage and lead the team


• To coordinate physician appointment scheduling to ensure patient and business needs are addressed


• To monitor and manage the daily Front Office operations


• Drive operational efficiencies through effective monitoring and management of departmental KPI's

REQUIRED EDUCATION

A relevant Bachelor’s Degree or Diploma from an accredited institution

REQUIRED EXPERIENCE

At least 5 years’ experience in a healthcare environment of which at least 3 years were in a management or supervisory position

REQUIRED JOB SKILLS AND KNOWLEDGE

• Client service and related management principles


• Computer literacy and proficiency in MS Office applications


• Demonstrate understanding and knowledge of financial principles and sense for business


• Verbal and written communication skills in English


• Workforce planning and scheduling

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family

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