Front Office Duty Manager - Flexible Hours & Night Shifts

Accor Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hotel chain in Dubai is seeking a Front Office Supervisor to ensure efficient and personalized service at the front desk. The ideal candidate will have a Bachelor's degree in Hospitality Management, over 3 years of experience in hotel operations, and strong leadership skills. This role involves supervising front desk operations, training team members, and addressing guest complaints. Competitive salary and opportunities for growth are offered.

Benefits

Exclusive benefits specific to the hospitality sector

Career advancement opportunities

Qualifications

• 3+ years of experience in hotel front office operations.
• Proven leadership skills with the ability to train, motivate, and mentor team members.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Provide efficient, personalized, and courteous service at the front desk.
• Supervise operations at the front desk to ensure guest satisfaction.
• Handle guest complaints and ensure satisfaction is delivered.
• Assist guests with check-in, check-out, and requests.

Skills

Leadership

Interpersonal skills

Problem-solving abilities

Fluency in English

Education

Bachelor's degree in Hospitality Management or related field

Job description

A global hotel chain in Dubai is seeking a Front Office Supervisor to ensure efficient and personalized service at the front desk. The ideal candidate will have a Bachelor's degree in Hospitality Management, over 3 years of experience in hotel operations, and strong leadership skills. This role involves supervising front desk operations, training team members, and addressing guest complaints. Competitive salary and opportunities for growth are offered.