Front Office Driver

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a full-time driver to provide excellent service to guests while maintaining vehicle safety. Ideal candidates have 1-3 years of experience in a 4-5 star hotel and possess a valid UAE Driving License. This role offers opportunities for growth and employee benefits including discounted rates worldwide.

Benefits

Employee benefit card offering discounted rates at Accor worldwide

Learning programs through our Academies

Corporate Social Responsibility activities like Planet 21

Qualifications

• 1-3 years experience in a 4-5 star hotel.
• Available to join immediately.
• Must obtain a valid UAE Driving License.

Responsibilities

• Pick up/drop hotel guests in a friendly manner.
• Maintain transportation vehicles focusing on safety and customer service.
• Perform daily vehicle inspections.

Skills

Customer service

Knowledge of local roads and landmarks

Vehicle maintenance

Education

Diploma or degree in vocational hospitality

Job description

• Pick up / Drop hotel guests at predetermined locations and predetermined times in a friendly and courteous manner.
• Duties include operating and maintaining transportation vehicles with a focus on safety and customer courtesy.
• Assist guests in the handling of luggage and large packages.
• The driver may open the car door for guests.
• Educate passengers with regard to local information.
• Performing daily pre-trip and post-trip vehicle inspections.
• Performing minor maintenance tasks on the vehicles when necessary.
• Fuelling the vehicle.
• Ensuring that periodic scheduled vehicle maintenance is completed and reported.
• Documenting customer usage.
• Preparing trip reports.
• Preparing accident and incident reports as necessary.
• Assisting guests in and out of the vehicle.
• Providing other services as requested by management when not engaged in transportation service.
• Should be familiar with the roads and landmarks in the UAE (Especially Dubai).
• Should also be knowledgeable of all local rules of the road.
• Co-ordination and information with the Concierge Front Office and other departments.
• To effectively handle all guest requests.
• He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
• Other duties as assigned
• Carry out any other reasonable task (which may not be stated here) as requested
• Review and update the Logbook.
• Be smart well groomed and maintain a friendly and cheerful disposition all the times.
• Report regularly on happening to FOM/Doirector of Operations.
• Maintain associate relations.
• Resolve guest complaints.
• Ensure the services are up to the required standard.
• Check hotel situation occupancy functions groups and VIPs.
• Attend training classes as per schedule
• Show fullest cooperation and respect within the team and other departments
• Is aware of the daily activities and has product knowledge of all the hotel facilities

Qualifications

• Diploma or degree in vocational hospitality
• 1 3 years experience in 4-5 star Hotel
• Available to join immediately
• Obtain validUAE Driving License

Additional Information

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

Remote Work

No

Employment Type

Full-time