Front Office Door Attendant — Guest Experience

Rotana Hotels; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Abu Dhabi is seeking a Front Office professional for the position of Door Attendant. The ideal candidate will provide exceptional customer service, ensuring every guest's visit is memorable. Key responsibilities include greeting guests, managing car services, and maintaining high service standards. This role offers an opportunity to advance your career in a dynamic hotel environment.

Qualifications

• Dynamic and motivated individuals with strong customer service skills.
• Ability to work in a fast-paced environment.
• Strong communication skills to engage with guests.

Responsibilities

• Provide professional and customer-focused service to guests.
• Greet guests warmly upon arrival.
• Open car doors and escort guests to the lobby.
• Control guest car keys and deliver cars promptly.
• Handle guest complaints or issues with professionalism.

Skills

Customer service

Communication

Problem-solving

Job description

A leading hospitality group in Abu Dhabi is seeking a Front Office professional for the position of Door Attendant. The ideal candidate will provide exceptional customer service, ensuring every guest's visit is memorable. Key responsibilities include greeting guests, managing car services, and maintaining high service standards. This role offers an opportunity to advance your career in a dynamic hotel environment.