Front Office Data Entry Clerk

Archive (Do Not Follow); Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A hotel company in Abu Dhabi seeks a Front Office Data Entry Clerk. The role involves managing passport information and providing exceptional customer service. Ideal candidates will have experience in similar roles, speak English and Arabic fluently, and possess strong computer skills. Attention to detail and teamwork are essential for success in this role.

Qualifications

• Previous experience in a similar position is ideal.
• Fluency in written and spoken English and Arabic is required.
• Strong computer skills are a must.

Responsibilities

• Forward passport information of guests to the Police Department.
• File and manage passport copies efficiently.
• Send necessary information using computer and scanner.
• Maintain systematic filing system and regularly update it.

Skills

Fluency in English

Fluency in Arabic

Computer skills

Customer focus

Teamwork

Job description

Job Description

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as-

• Pick up passport copies at the designated area
• File all passport copies per day and hand it over to the concierge
• Work with computer and scanner to send all the necessary information
• Maintain an up to date knowledge of the hotel and services
• Prioritize and perform accordingly to ensure that data’s are handled immediately with speed and efficiency
• Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required

Education, Qualifications & Experiences

You should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English, as well as Arabic and well versed with Computer skills.

Knowledge & Competencies

The ideal candidate will be an enthusiastic and committed individual who has exceptional skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative, outgoing and with a high aptitude for customer care, while possessing following additional competencies-

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork