Front Office Agent - Emirati Talent

Minor International; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand is seeking a professional guest service representative in Abu Dhabi. The role involves guest check-in/check-out, customer service, and coordination with departments. Candidates must be graduates, fluent in English, and have skills in MS Word and Excel. The position offers an opportunity to work in a vibrant environment with guest-oriented responsibilities.

Qualifications

• Must be able to read and write in English.
• Must be able to communicate fluently with both guests and team members in English.
• Presentable and courteous demeanor.

Responsibilities

• Perform CID entries accurately and on time.
• Welcome and check-in/check-out guests in a professional and friendly manner.
• Assist with daily arrivals and departures, coordinating with other departments as needed.
• Handle guest vehicles, ensuring safety and care.
• Deliver excellent customer service and address guest needs or concerns.
• Maintain a neat and organized front desk and lobby area.

Skills

Customer service orientation

Fluency in English

MS Word

Excel

Education

Graduate

Job description

Overview

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Responsibilities

• Perform CID entries accurately and on time.
• Welcome and check-in/check-out guests in a professional and friendly manner.
• Assist with daily arrivals and departures, coordinating with other departments as needed.
• Handle guest vehicles, including parking and retrieval, ensuring safety and care.
• Deliver excellent customer service and promptly address guest needs or concerns.
• Maintain a neat and organized front desk and lobby area.

Qualifications

• Graduate
• Must be able to read and write in English.
• Must be able to communicate fluently with both guests and team members in English.
• Customer service-oriented, presentable, and courteous.
• Should be able to use MS word & excel.

Additional Information

Relocate to remote area