Front Office Agent — Deliver Seamless, Luxury Guest Stays

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company in Dubai is seeking a Front Office Agent to provide exceptional guest service. The ideal candidate will have a bachelor's degree in Hospitality Management and a minimum of 2 years of experience in a similar role within a luxury property. Responsibilities include managing check-ins and check-outs, and assisting with guest requests, requiring strong communication skills and attention to detail. This role offers an exciting opportunity to be part of an iconic entertainment destination.

Qualifications

• Minimum 2 years in Front Office or similar luxury property role.
• Experience as a Receptionist or Guest Service Agent.
• Ability to converse in multiple languages is advantageous.

Responsibilities

• Provide efficient services and solutions to guests.
• Ensure smooth check-ins and check-outs.
• Assist guests with their requests throughout their stay.

Skills

Customer service

Attention to detail

Communication skills

Language proficiency

Education

Bachelor’s degree in Hospitality Management

Tools

Opera

Job description

A luxury hospitality company in Dubai is seeking a Front Office Agent to provide exceptional guest service. The ideal candidate will have a bachelor's degree in Hospitality Management and a minimum of 2 years of experience in a similar role within a luxury property. Responsibilities include managing check-ins and check-outs, and assisting with guest requests, requiring strong communication skills and attention to detail. This role offers an exciting opportunity to be part of an iconic entertainment destination.