Front Desk Supervisor & Guest Experience Lead

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a motivated individual for managing guest check-ins and ensuring quality service. Responsibilities include processing payments, supporting training staff, and addressing guest needs. Candidates should have at least 1 year of related experience and a high school diploma. This position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• 1+ year of related work experience in hospitality.
• 1+ year of supervisory experience preferred.
• Ability to use computers/POS systems.

Responsibilities

• Process guest check-ins and verify payment.
• Assist in training and coaching employees.
• Handle guest requests and maintain quality standards.

Skills

Guest relations

Attention to detail

Communication

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Dubai is seeking a motivated individual for managing guest check-ins and ensuring quality service. Responsibilities include processing payments, supporting training staff, and addressing guest needs. Candidates should have at least 1 year of related experience and a high school diploma. This position offers a dynamic work environment with opportunities for professional growth.