Front Desk Supervisor & Guest Experience Coach

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hotel chain in Dubai is seeking a Guest Services Supervisor. The role involves processing guest check-ins, assisting in employee training, and ensuring excellent guest service. The ideal candidate should have at least 1 year of related and supervisory experience, along with a high school diploma. This position requires strong communication skills and the ability to manage guest requests efficiently.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• Ability to maintain confidentiality of proprietary information.

Responsibilities

• Process all guest check-ins and verify guest identity.
• Assist management in training and motivating employees.
• Welcome and acknowledge guests; address service needs.

Skills

Guest service

Communication

Supervisory skills

Education

High school diploma or G.E.D. equivalent

Job description

A global hotel chain in Dubai is seeking a Guest Services Supervisor. The role involves processing guest check-ins, assisting in employee training, and ensuring excellent guest service. The ideal candidate should have at least 1 year of related and supervisory experience, along with a high school diploma. This position requires strong communication skills and the ability to manage guest requests efficiently.