Front Desk Pro: Elevate Guest Experiences

Pullman Hotels & Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Ras al-Khaimah is seeking a Front Office Assistant. You will be responsible for providing exceptional guest service, handling check-ins, and ensuring guest satisfaction while adhering to corporate standards. Ideal candidates should possess a degree in hotel management and strong interpersonal skills. Experience in front desk operations is preferred, and Arabic language proficiency is advantageous.

Qualifications

• Experience with Front Desk Operations.
• Ability to maintain a friendly and cheerful disposition.
• Familiarity with Accor corporate standards.

Responsibilities

• Provide efficient and personalized service to guests.
• Assist with daily arrivals and check-in processes.
• Handle guest complaints and ensure follow-up.

Skills

Strong interpersonal skills

Problem-solving abilities

Arabic language proficiency

Education

Hotel Management Graduate

Job description

A leading hospitality company in Ras al-Khaimah is seeking a Front Office Assistant. You will be responsible for providing exceptional guest service, handling check-ins, and ensuring guest satisfaction while adhering to corporate standards. Ideal candidates should possess a degree in hotel management and strong interpersonal skills. Experience in front desk operations is preferred, and Arabic language proficiency is advantageous.