Front Desk & Guest Services Specialist

Hilton; Dubai; On-site; AED 60,000 - 120,000; Part time

Job summary

A leading global hospitality company in Dubai seeks a Casual Receptionist to assist the Reception Manager in providing exceptional guest experiences. Candidates should have a customer service background, positive attitude, and good communication skills. Key responsibilities include managing check-ins, responding to guest inquiries, and ensuring high service standards. This role offers a chance to work in a dynamic team environment.

Qualifications

• Previous experience in a customer-focused industry.
• Ability to work independently and as part of a team.
• Commitment to delivering high-level customer service.

Responsibilities

• Ensure efficient processing of Guest check in/out procedures.
• Respond to Guest queries in a timely manner.
• Maximise room occupancy using up-selling techniques.

Skills

Customer service orientation

Positive attitude

Good communication skills

IT proficiency

Job description

A leading global hospitality company in Dubai seeks a Casual Receptionist to assist the Reception Manager in providing exceptional guest experiences. Candidates should have a customer service background, positive attitude, and good communication skills. Key responsibilities include managing check-ins, responding to guest inquiries, and ensuring high service standards. This role offers a chance to work in a dynamic team environment.