Front Desk & Guest Experience Specialist

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel management company in Dubai is seeking an experienced Receptionist to manage the main lobby and provide excellent service to guests. The ideal candidate will have 3–5 years of experience in a large clinic or hospital setting in the UAE and possess strong communication and organizational skills. This role requires a well-groomed individual capable of multitasking and providing a warm welcome to guests.

Qualifications

• Minimum 3–5 years’ experience in a large clinic/hospital setting in the UAE.
• Ability to coordinate and efficiently complete multiple tasks on time.
• Excellent presentation and well-groomed.

Responsibilities

• Manage Reception to ensure 5-star standards.
• Welcome guests and create a great first impression.
• Conduct appointment scheduling and payment collection.
• Maintain knowledge of physicians and services available.

Skills

Excellent communication skills

Customer service skills

Organizational skills

Time management skills

Job description

A luxury hotel management company in Dubai is seeking an experienced Receptionist to manage the main lobby and provide excellent service to guests. The ideal candidate will have 3–5 years of experience in a large clinic or hospital setting in the UAE and possess strong communication and organizational skills. This role requires a well-groomed individual capable of multitasking and providing a warm welcome to guests.