Front Desk Guest Experience Specialist

Hilton; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking a Guest Services Executive to provide exceptional reception services. This role involves ensuring a high-quality guest experience from check-in to check-out. The ideal candidate will possess a positive attitude, strong communication skills, and previous experience in a customer-focused industry. Join a team dedicated to creating remarkable hospitality experiences every day.

Qualifications

• Previous experience in a customer-focused industry.
• Commitment to delivering a high level of customer service.
• Ability to work on your own and as part of a team.

Responsibilities

• Provide reception services for Guests from check-in through check-out.
• Achieve positive outcomes from Guest queries in a timely manner.
• Ensure an efficient reception experience for Guests including check-in/check-out.

Skills

Customer service skills

Communication skills

Positive attitude

IT proficiency

Education

High school certificate or equivalent

Job description

A leading global hospitality company is seeking a Guest Services Executive to provide exceptional reception services. This role involves ensuring a high-quality guest experience from check-in to check-out. The ideal candidate will possess a positive attitude, strong communication skills, and previous experience in a customer-focused industry. Join a team dedicated to creating remarkable hospitality experiences every day.