Franchise Performance Lead — Luxury Hospitality (Dubai HQ)

Radiant Hospitality Company; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading luxury hospitality group in Dubai is seeking a candidate to lead franchise performance management and ensure brand compliance. The ideal candidate will have 4–6 years in franchise operations with proven audit and reporting skills. Responsibilities include overseeing franchise performance metrics and generating detailed reports. Competitive compensation is offered, alongside comprehensive benefits including full medical insurance.

Benefits

AED 2,000 corporate benefits card

Annual flight ticket

Full medical insurance

5-day work week

Qualifications

• 4–6 years in franchise operations or multi-site brand management.
• Proven audit experience and report writing at head-office level.
• Advanced administrative discipline with expert Excel skills.
• Fluent in English.

Responsibilities

• Lead franchise performance management across assigned markets.
• Execute brand audits and track corrective actions.
• Produce weekly and monthly reports with KPIs and recommendations.
• Build relationships with franchisees, providing coaching.

Skills

Franchise operations experience

Audit experience

Excel proficiency

Data literacy

Stakeholder influencing

Education

Bachelor’s degree in business or hospitality management

Tools

Oracle

Seven Rooms

Job description

A leading luxury hospitality group in Dubai is seeking a candidate to lead franchise performance management and ensure brand compliance. The ideal candidate will have 4–6 years in franchise operations with proven audit and reporting skills. Responsibilities include overseeing franchise performance metrics and generating detailed reports. Competitive compensation is offered, alongside comprehensive benefits including full medical insurance.