Food Runner/Dispatcher

AWJ Investments; Dubai; On-site; AED 110,000 - 160,000; Full time

Job summary

AWJ Investments in Dubai is seeking a Food Runner to deliver orders from the kitchen to guests quickly and accurately, ensuring presentation and friendly service.

You will support smooth restaurant operations by coordinating between kitchen and service staff, assisting with setup, cleanliness, and guest requests in a fast-paced environment.

Strong communication, teamwork, and the ability to stand for long hours are important, as are flexible shifts including weekends and public holidays.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage time and tasks in a fast-paced setting.
• Strong teamwork and collaboration with front-of-house and kitchen staff.
• Good attention to detail and accuracy when delivering orders.
• Positive attitude and professionalism in guest interactions.

Responsibilities

• Deliver food orders from the kitchen to guests in a timely and professional manner.
• Ensure all dishes are presented correctly before serving.
• Verify food items, table numbers, and special requests before delivery.
• Assist waiters and servers during busy service periods.
• Communicate effectively with kitchen and front-of-house teams.
• Clear dirty plates, utensils, and glasses from tables when required.
• Maintain cleanliness and organization of service stations and dining areas.
• Assist in setting up tables and preparing the restaurant before service.
• Follow food safety, hygiene, and health & safety standards at all times.
• Respond promptly to guest requests and provide friendly customer service.

Skills

Customer service

Time management

Team collaboration

Attention to detail

Work under pressure

Friendly attitude

Education

High school diploma or equivalent

Job description

The Food Runner is responsible for delivering food orders from the kitchen to guests quickly and accurately while ensuring high standards of presentation and customer service. The role supports smooth restaurant operations by coordinating between kitchen and service staff to enhance the guest dining experience.

Key Responsibilities:

• Deliver food orders from the kitchen to guests in a timely and professional manner.
• Ensure all dishes are presented correctly before serving.
• Verify food items, table numbers, and special requests before delivery.
• Assist waiters and servers during busy service periods.
• Communicate effectively with kitchen and front-of-house teams.
• Clear dirty plates, utensils, and glasses from tables when required.
• Maintain cleanliness and organization of service stations and dining areas.
• Assist in setting up tables and preparing the restaurant before service.
• Follow food safety, hygiene, and health & safety standards at all times.
• Respond promptly to guest requests and provide friendly customer service.

Requirements & Qualifications:

• High school diploma or equivalent preferred.
• Previous experience in restaurants or hospitality is an advantage.
• Good communication and teamwork skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and multitasking abilities.
• Physically fit and able to stand for long hours and carry trays.
• Flexible to work shifts, weekends, and public holidays.

Skills Required:

• Customer service skills.
• Time management.
• Team collaboration.
• Attention to detail.
• Positive attitude and professionalism.
• Ability to work under pressure.