Food & Beverage Supervisor - Laguna (Beach Club Experience Required)

SOFITEL; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking an experienced Food and Beverage Manager to oversee operations and ensure high standards of customer satisfaction. The candidate must have at least 4 years of experience in food and beverage management, excellent communication skills, and the ability to handle a fast-paced environment. This role involves training staff, managing schedules, and ensuring compliance with industry regulations.

Qualifications

• 4 years’ experience in food and beverage management.
• Experience with beach lounge operations required.
• Must be proficient in English and have strong guest service skills.

Responsibilities

• Supervise and coordinate food and beverage service operations.
• Train, mentor, and motivate team members.
• Manage staff schedules and performance evaluations.
• Ensure compliance with food safety regulations and standards.

Skills

Guest service skills

Communication skills

Analytical thinking

Team management

Flexibility

Education

High school diploma or GED

Job description

Job Description

• Supervise and coordinate food and beverage service operations to maintain high standards of quality and customer satisfaction
• Train, mentor, and motivate team members to deliver excellent customer service and adhere to company policies
• Manage staff schedules, assignments, and performance evaluations
• Ensure compliance with food safety regulations, hygiene standards, and alcohol service laws
• Monitor inventory levels, place orders, and control costs while maintaining product quality
• Handle customer inquiries, feedback, and complaints promptly and professionally
• Collaborate with kitchen staff to ensure smooth service operations and timely food delivery
• Implement and maintain quality control procedures for all food and beverage items
• Assist in menu planning, pricing, and special promotions to drive sales and customer satisfaction
• Maintain a clean, organized, and safe work environment for staff and guests

Qualifications

• High school diploma or GED.
• 4 years’ experience in food and beverage management, culinary and related professional area.
• Must have experience with beach lounge operations.
• Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.
• Entrepreneurial thinking and analytical business thinking required.
• Proficient in the English language (verbal & written), second language is an asset.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment.
• Must be flexible in terms of working hours.
• Must be computer literate and analytical.
• Enthusiastic and guest driven.
• Must be able to prioritize, organize and be self-efficient.
• Able to perform under pressure.