Food & Beverage Supervisor - Hilton Abu Dhabi Yas Island

Hilton; Abu Dhabi; On-site; AED 75,000 - 85,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is seeking a Food & Beverage Supervisor to oversee bar service, ensure compliance with industry standards, and deliver exceptional guest experiences. The ideal candidate will have strong leadership skills and a passion for customer service. This full-time position offers the opportunity to work in a dynamic environment focused on hospitality excellence.

Qualifications

• A warm personality attentive and smartly presentable.
• Committed to delivering high levels of customer service.
• Basic level of IT proficiency.

Responsibilities

• Supervise the bar service to offer high quality beverage service.
• Check Guest service standards and ensure compliance.
• Maximise revenue through upselling.

Skills

Excellent leadership interpersonal and communication skills

Ability to listen and respond to demanding Guest needs

Customer Service experience in a supervisory capacity

Ability to work under pressure

Flexibility to respond to different work situations

Job description

What are we looking for

An Food & Beverage Supervisorserving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow :

• A warm personality attentive and smartly presentable
• An ability to listen and respond to demanding Guest needs
• Excellent leadership interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

• Customer Service experience in a supervisory capacity
• Passion for delivering exceptional levels of Guest service
• A basic level of IT proficiency

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

An Food & Beverage Supervisoroversees the Food & Beverage service to offer a high quality efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

What will I be doing

As an F&B Supervisor you will supervise the bar service to offer a high quality efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically you will be responsible for performing the following tasks to the highest standards :

Check that Guest service standards are set implemented and monitored and continuously evaluated

Set-up of the outlet in accordance with the pre-determined standards of the operation

Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly

Demonstrate a perfect knowledge of all beverages served in the bar how beverages are prepared (to recipe) and presented and how Bar personnel are trained to possesss this knowledge and the application of it

Ensure compliance with and the proper training of Team Members so that all Company Health and Safety and Fire Regulations and procedures are understand and applied

Ensure all Team Members are impeccably presented and adhere to the correct uniform standards

Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures

Complete all necessary administration in accordance with Company procedures relating to all staff members

Maximise revenue and increase average spend per person through upselling high customer service standards effective training and motivational techniques

EOE / AA / Disabled / Veterans

Required Experience: Manager

Key Skills

Asset Management,Data Management,Fire,Jboss,Accounts Payable,Application Support

Employment Type: Full-Time

Experience: years

Vacancy: 1