Food & Beverage Supervisor

21c Museum Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality group in Dubai is seeking a dedicated individual to supervise daily F&B operations. You will ensure guests have a positive dining experience, handle service issues, and train team members. The ideal candidate has a service-focused personality and experience in a leadership role within the food and beverage industry. Join a team that values inclusion and diversity, and enjoy a rewarding hospitality career.

Qualifications

• Service-focused personality essential, passion for food and beverage.
• Previous experience in leadership role preferred.
• Strong interpersonal and problem solving abilities.

Responsibilities

• Supervise daily F&B operations to ensure quality service.
• Assist in handling guest complaints and service issues.
• Ensure compliance with hygiene and safety regulations.

Skills

Service-focused personality

Problem solving abilities

Customer service orientation

Attention to detail

Proficiency in inventory management

Education

High school diploma

Bachelor's degree in Business Administration

Tools

Point of Sale (POS) systems

Scheduling software

Job description

Company Description

Join us at Accor, where life pulses with passion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitality is a work of heart ,
Join us and become a Heartist ®.

Job Description

• Supervise daily F&B operations to ensure efficiency and quality service.
• Assist in handling guest complaints and resolving service issues.
• Ensure compliance with hygiene, safety, and sanitation regulations.
• Assist in training new employees on service standards and company policies.
• Coordinate team schedules and assign daily tasks.
• Motivate and encourage the team to maintain high morale.
• Ensure guests have a positive dining experience.
• Promote upselling and suggestive selling techniques.
• Monitor stock levels and coordinate with the purchasing team for replenishment.
• To assist the Restaurant Manager or other Restaurant Supervisors in any task outlined/detailed by him/her.
• Ensure all food and beverage areas comply with company policies and industry regulations.
• Report any operational issues to the management team.

Qualifications

• Service - focused personality is essential and a passion for everything food and beverage.
• Previous experience in a similar leadership role is an asset.
• Strong interpersonal and problem solving abilities and the ability to lead by example.
• Has a critical eye for detail.
• Strong customer service orientation with the ability to handle difficult situations professionally
• Proficiency in inventory management and cash handling procedures
• Experience with Point of Sale (POS) systems and scheduling software
• Excellent problem-solving and decision-making abilitiesAbility to work in a fast-paced, high-pressure environment
• High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred
• Familiarity with local health and safety regulations.
• Flexibility to work various shifts, including weekends and holidays

Additional Information

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.